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    FREQUENTLY ASKED QUESTIONS

    How do I earn Commission?

    You earn your commission based on the sales made using your unique discount code on SoJournerBags.com. Commission is store credit you can use to treat yourself anytime on SoJournerBags.com.

     

    Where can I see how much commission I’ve earned?

    You will be able to view your commission on the homepage after you log into your promoter’s account. You can also view it under the Reports tab and Commissions tab.

     

    How long is commission pending for?

    Commission is pending for 21 days after a purchase. We just need to be sure your friends are 100% happy with their purchase. If products are not returned, the commission will be added to your account. If items are returned or exchanged, your commission will be adjusted to reflect the changes.

     

    I used my code to purchase, but I didn’t earn any commission?

    Unfortunately, you cannot earn commission off of your own purchases. Be sure to spread the word about SoJourner Bags and hook fellow ravers up with your discount code so you can earn commission!

     

    When can I use my commission?

    You can request to use your commission whenever you have a balance of over $25.

     

    What will my rave family and friends receive as a discount after using my code?

    Your rave family and friends will receive an additional 10% off their entire purchase!

    My discount code doesn’t seem to be working. What’s wrong?

    If your code is not working please check with the person using it to make sure they’re typing it in correctly and in the right place.

     

    What happens if my code is inactive for a while?

    We want to make sure all promoters are actively participating in the program. You have to make at least one sale within a 90 day period to remain active. To access all those awesome perks, your code has to remain active, so don’t forget to spread the word!

     

    I shared my code EVERYWHERE and now my code is void, why?

    While we encourage you to share your code with your friends and family, you are not allowed to share your code on our website, social posts, ads, and on any coupon sites. Participants caught violating or attempting to circumvent these rules will have all affiliate credit voided and will not receive payouts. Additionally, they will be banned from further participation in our affiliate program. SoJourner Bags reserves the right to change or cancel any codes that are in violation of these terms.

     

    What do the best promoters do?

    If you have any further questions that haven’t been answered in our FAQs hit us up at Contact@SoJournerBags.com.